Category Archives: Insurance Claims

Calamity insurance claims resolved by our member Public Adjusters recover more than 100% of property value.

Do insurance companies hate public adjusters?

A good public adjuster can cost an insurance company serious money.  When you file a claim with your insurer, the settlement amount gets decided solely by the insurance company based on the information in your claim and on their own adjuster evaluation of your case. So the insurance company  is in a great position.  Most policyholders have a hard time negotiating with the insurance company: they don’t understand a lot of things related to that policy and their rights, so for the insurer is quite easy to convince them to sign up for an underestimated settlement.

A public adjuster, on the other hand, will perform an independent assessment of the losses, will help you understand your rights and file your claim properly, will help collect the supporting evidence to substantiate the claim while also having the necessary expertise to negotiate with the insurance company from the same level. Hiring a public adjuster generally increases someone’s claim payment by a significant amount, and thus cutting into the insurance company profits.

Let’s take a short example: Susan M. and her family were on a trip when a pipe broke and the first floor of her house was flooded. The damages were substantial, but the claim adjuster from the insurance company said the damage was Susan’s fault, because she didn’t fix the water pipes in time. So, the insurance company agreed to pay only a fraction of what it would cost to repair the damages.  However, Susan decided to hire a Public Adjuster.   He demonstrated to the insurance company that Susan was properly maintaining her property and the pipe break was an accident. The new settlement was five times larger than what the insurance company initially agreed to.

So will your insurance company hate it if you hire an public adjuster? You bet!  But if you want you a fair settlement from your insurance company, you must hire your own public adjuster.

What to do if your house or property was damaged

If you were faced with a fire, hurricane, flood or other property damage, following these simple steps will make your life much easier and will help you get a fair settlement from your insurance company.

  1. After any calamity, the first thing to do is of course, is attend to the immediate needs of your family, making sure they are safe, have temporary housing, food and medicine.  Caution: do not attempt or let others enter your damaged property in the hope of rescuing possessions.  Even if the structure looks safe, fires may re-kindle, roofs could collapse, gas could leak, etc. Only after  your house was deemed safe, try to recover important documentation (driver licenses, SS cards, insurance information), valuables and essential items.
  2. Call your insurance company and let them know about the property damage. Try to make an appointment with the company’s claim adjuster as soon as possible.
  3. If you need to leave your house, contact the local police department to let them know, and try to secure your property to discourage looting.  Also, start saving receipts immediately, as you will need them to prove your losses to the insurance company.
  4. Call a Public Adjuster as soon as possible. Public Adjusters represent the interests of the policy holder, while the claim adjusters sent by your insurance company represent those of the insurance companies. The services that the Public Adjusters provide can be crucial for the success of your claim. In exchange a small percentage of the extra money they can recuperate, the Public Adjuster will assess damages, will take pictures and will estimate the cost of restoring your property. Also, the Public Adjuster will negotiate with the insurance company and handle all paperwork. Being represented by a Public Adjuster and knowing you have someone experienced working for you will relieve you of many time consuming details at such a difficult time, while also significantly increase your chances of a timely and fair settlement.  Let’s put it that way: you wouldn’t go to court without a proper attorney. It’s the same with your house insurance – you need a professional to represent your claim to the insurance company.
  5. Make an inventory of all damaged goods on the property and try to find the receipts for the items which were destroyed. Pictures of your undamaged home and possessions could also be useful.
  6. Important: Don’t start cleaning the house or repairing the damages until both your Public Adjuster and the insurance company’s Claim Adjuster visited the house and documented all damages.

Why hire a public adjuster?

If your property was damaged, you have a lot of things to deal with. Suppose your house was damaged in a fire. You may need to find a temporary place to live, to get clothes and other necessities for your family, and many other things. Or, even worse, maybe a family member was hurt: you will spend time at the hospital, worried and sad. At times like this, you hope dealing with your insurance company will be an easy and expeditious process.

But filing a claim takes time and energy, especially if you don’t have a record or receipts of your possessions and their value.  Also, you may find out, that the amount the insurance is paying is much less then what it takes for you to rebuild your home and replace its furnishings.  Moreover, to your frustration, you may find the check delayed, and your family’s dream of getting back to normal, postponed.

At times like this, working with a public adjuster can be a god send.  Besides assuming the responsibilities of getting your claim filled and processed, the adjuster will have all the necessary expertise to assure you are not getting the short end of the stick, while also keeping on top of things for a timely payout.

But hiring an adjuster is not as easy as it may seem.  You want to hire a leading public adjuster, not just because you want your claim processed timely and efficiently, but also because your insurance may be antagonistic to someone inexperienced, who exaggerates the claims and doesn’t have the experience, thus making the whole process harder instead of easier, for everyone involved.

We made the process on how to hire an public adjuster easier for you.  By choosing an adjuster from our leading public adjusters directory, you know you are working with competent, experienced and qualified public adjusters, that will do their best to help you and your family get a fair and timely settlement.

Was your insurance claim denied? Here's what to do!

The insurance business is a thriving one. Because of state laws, or for our peace of mind, we have to and want to buy all kinds of insurance. Insurance companies love having us as customers, as long as we pay the premiums and we don’t make any claims. If we file a claim, if our credit score goes down, if we’re late with a payment, etc., they increase our premiums or plainly deny us cover. You can’t really blame them, as they are for profit companies, with a duty first to their shareholders, and second to us, the customers. Most insurance company will do just about anything to avoid paying the entire sum on a claim. Insurance company adjusters are trained to look for loopholes that will reduce the settlement amount.

Still, as the customer you have rights. You have the right to be fairly compensated for your losses. If your claim for property loss is being denied, there are things you can do. Don’t let your insurance company or their claim adjuster convince you otherwise:
- Be persistent. If you insurance company refuses your claim or covers only a fraction of your losses, don’t assume there is nothing more you can do. You can file a new claim using a leading public adjuster that has your interests at heart. Make sure you keep accurate records of all the documents submitted and of your phone conversations. Also ask the insurance company to put in writing why they are denying or reducing your claim.
- Read your insurance policy. Many times, the insurance company will deny your claim for process errors such as the fact you didn’t fill the claim in a designated time window or you made mistakes completing the forms. To avoid this, read your insurance policy thoroughly and follow all the steps carefully. However, if you miss a time frame, and your claim is denied, doesn’t mean you should give up. The best thing you can do when your property loss claim is being denied, or the settlement is too small to cover your loss, is to hire a Public Adjuster.
- Hire a Leading Public Adjuster (professional loss consultant). Good adjusters usually pay for themselves. Generally they charge a percentage of your settlement, so it is in their own interest to get you the best settlement possible. It is best you hire a public adjuster early in the process. But even if your claim was denied or not settled to your satisfaction, they still may be able to help. Public adjusters also relieve you of the duty of properly filling your claim and negotiating with the insurance company.

To find a reputable public adjuster in your area, check our leading public adjusters directory!

Foolproof your property against claim denials from your insurance company

Ideally, before your home or business is damaged, you have had the chance to properly document the condition of your property. Most commonly, when insurance companies deny a claim, it is because the home or business owners failed to maintain accurate records to prove the condition of their property before the storm. For example, if you have installed a new roof 5 year ago that was guaranteed for 30 years, you will need to prove that your roof was in excellent condition and show proper documentation about its warrantee, or your insurance company depreciate the roof a lot more, as if it had a 10 years warranty and was in poor condition. In many cases, the insurance companies will reply with a claim denial for reasons like “pre-existing condition” or “failure to maintain”. What this means, is that they ‘believe’ your property was damaged before the event. The best way to avoid these scenarios is by thoroughly documenting the condition of your property ahead of time.

Most insurance companies will encourage you to take a home inventory. It is of course an excellent idea. It is easy enough to do, and will save a lot of hassle later on. However, they don’t really explain how to properly document the condition of the most expensive items in your home or business, like your windows and doors, your roof, kitchens and bathrooms, etc. Make sure you save recipes from any upgrades in a safe place. And take lots and lots of pictures.

Also, if your losses were substantial, don’t hesitate to talk to a professional loss consultant to avoid an insurance claim denial. Find a leading private property adjuster in our directory, and let them help you get the settlement you deserve.

For business or residential Property Damage, hire a Public Adjuster!

Public Adjusters are private insurance adjusters representing the policy-holder, not the insurance company. As consumer advocates, loss consultants and claim specialists they will estimate the amount of loss you sustained, file your insurance claim, and negotiate your insurance settlement maximizing your claim recovery. Most Public Adjusters work on a contingency basis, and work for a percentage of the claim.
Most of the time the settlement obtained through a Public Adjuster is much higher than a settlement received without the help of a Public or Private Adjuster.

Public Adjusters usually handle all types of property claims, like: fire, wind, storm, tornado, flood, mold, lightning, sinkhole, collapse, hidden decay, structural damage, business interruption if its a commercial property, denied claims, and sometimes are able to re-open claims.

Some Private Public Adjusters specialize in only residential cases, but other Public Adjusting companies handle all types of losses such as: Residential, Condominiums, Business, Restaurants, Franchises, Apartment complexes or Apartments, Warehouses and storage buildings, and almost all other property insurance claim.

What is a Public Adjuster?

Public Adjusters, also called Private Adjusters or loss consultants, are professionals employed by an insurance policyholder who has endured a property loss. They handle all details of the insurance claim, working closely with the insured to provide the most equitable and speedy settlement possible. A Public Adjuster inspects the loss site immediately, analyzes the damages, assembles claim support data, reviews the insured’s coverage, determines current replacement costs and exclusively serves the client, not the insurance company.

A Public Adjuster advocates for the insured property owner, not the insurance company. They help the homeowner, business owner, condo owner, renter or anyone else who has suffered a property loss, negotiate with the insurance company and file insurance claim properly, to increase the odds of a favorable settlement.

A Public Adjuster can take care of all aspects related to filling the claim, so you get back to your life and conducting your business. A typical fire or flood policy contains hundreds of provisions and stipulations, constantly changing forms and endorsements, and many complex details such as inventory appraisals and real estate evaluations that are required in case of a loss. Most policyholders do not know that the burden of proof is theirs.

Public Adjusters know the insurance business inside and out and are familiar with all the forms and procedures so they can work quickly to expedite and maximize payments.