A public adjuster, on the other hand, will perform an independent assessment of the losses, will help you understand your rights and file your claim properly, will help collect the supporting evidence to substantiate the claim while also having the necessary expertise to negotiate with the insurance company from the same level. Hiring a public adjuster generally increases someone’s claim payment by a significant amount, and thus cutting into the insurance company profits.
Let’s take a short example: Susan M. and her family were on a trip when a pipe broke and the first floor of her house was flooded. The damages were substantial, but the claim adjuster from the insurance company said the damage was Susan’s fault, because she didn’t fix the water pipes in time. So, the insurance company agreed to pay only a fraction of what it would cost to repair the damages. However, Susan decided to hire a Public Adjuster. He demonstrated to the insurance company that Susan was properly maintaining her property and the pipe break was an accident. The new settlement was five times larger than what the insurance company initially agreed to.